Privacy Policy – PBST Pokémon Buy/Sell/Trade Discord Server (UK)
Who We Are
This Privacy Policy applies to the Pokémon Buy/Sell/Trade Discord server (“the Server”) and custom discord bots, operated by [Sam Mosley], an individual based in the United Kingdom (“we”, “us”, “our”).
For the purposes of the UK General Data Protection Regulation (UK GDPR), we are the data controller of personal data we directly collect and manage.
Contact: [samwelbst@outlook.com]
Age Restriction
This Server is strictly intended for individuals aged 18 or over.
We do not knowingly collect or process personal data relating to individuals under 18. If we become aware that such data has been provided, it will be removed where reasonably possible.
What Data We Collect
We may collect and process the following personal data:
Discord username and user ID
Server-related activity (e.g. roles, moderation actions, support tickets)
Email address (e.g. for donations, promotions, or contact)
Transaction-related information (e.g. proof of purchase, trade screenshots)
Any information you voluntarily provide (e.g. via tickets or messages)
Payment information is processed by third-party providers (e.g. PayPal). We do not store full payment card details.
User-Generated Content & Incidental Personal Data
This Server facilitates user-to-user trading and communication.
Users may voluntarily share personal data (e.g. names, addresses, screenshots) within messages, tickets, or transactions.
We do not actively collect or systematically store this type of data. However:
Moderators may view such information where necessary for moderation, dispute resolution, or fraud prevention
Relevant information may be retained where required for investigating scams, enforcing rules, or resolving disputes
How We Use Your Data
We use personal data to:
Operate and manage the Server
Facilitate trading and community features
Verify donations and assign roles or perks
Manage promotions or partnerships
Prevent fraud, scams, or abuse
Enforce server rules (including warnings, restrictions, or bans)
Respond to support requests or disputes
Maintain moderation logs and internal records
Share bans and moderation actions with partner servers to maintain one ban list.
Legal Basis for Processing
Under UK GDPR, we rely on:
Legitimate interests – to operate, secure, and moderate the Server and protect users
Contractual necessity – where you engage in paid promotions or services
Legal obligation – where required (e.g. accounting, fraud prevention)
Where you voluntarily provide information, it is processed as part of our legitimate interests in operating the Server.
Sharing Your Data
We may share data with:
Authorised moderators and administrators where necessary
Third-party providers, including:
Discord
PayPal
Affiliate platforms such as Amazon
Other users where you choose to engage in transactions
Legal authorities where required
We do not sell personal data.
Access is limited to those who need it for legitimate purposes.
International Data Transfers
Some third-party providers we use (such as Discord, PayPal, and Amazon) may process data outside the United Kingdom.
These providers are responsible for ensuring appropriate safeguards are in place for international data transfers in accordance with applicable data protection laws.
Data Retention
We retain personal data only as long as necessary:
Moderation and safety records – as needed to protect the community
Transaction or donation records – for accounting and dispute purposes
Support/ticket data – until resolved and no longer required
Data is deleted or anonymised when no longer needed.
Your Rights
You have the right to:
Access the personal data we hold about you
Request correction of inaccurate data
Request deletion where applicable (“right to be forgotten”)
Object to or restrict certain processing
Requests can be made via the contact email above.
We aim to respond to all valid requests within one month, in line with UK GDPR.
You also have the right to lodge a complaint with the UK’s data protection regulator, the Information Commissioner’s Office (ICO).
Data Security
We take reasonable steps to protect data we control, including restricting access and using trusted third-party platforms.
However, no system is completely secure.
Third-Party Services
This Server uses third-party services (including Discord, PayPal, and Amazon), which operate independently and have their own privacy policies.
Changes to This Policy
We may update this policy from time to time.
Continued use of the Server indicates acceptance of any updates.